MKS provides a comprehensive array of support services to help your organization recognize a faster return on investment from your MKS enterprise integration solutions. We virtually eliminate downtime by responding quickly, offering round-the-clock, 24 hours a day seven days a week availability.

 

On-site Support

Our experienced MKS support representatives specialize in installation services, custom software development and operations review, providing:

  • Enterprise Integration
  • Data Analysis
  • Strategic Planning

MKS support representatives have extensive experience in information technology as well as in-depth industry-specific expertise in a number of vertical industries. They will assist in you in building successful technology solutions tailored for your business.

 

On-site Training

MKS offers onsite training for its MIDAS and V4 customers. For technology professionals who will be responsible for developing and maintaining the MKS software solution, courses are available and are taught on-site. Courses are interactive and offer a combination of lecture and hands-on tutorials.

 

Consulting Services

MKS offers ongoing consulting assistance to many of its customers. The company has expertise in both hardware and software consulting services and combines its industry-specific experience and innovative software tools to deliver real-world solutions to its broad base of customers.

At MKS, we offer an additional consulting service that can be utilized by any corporation who wants to outsource V4's forecasting and data analysis services as a project. In this case, the software will not be installed and the MKS support representatives will conduct the cross enterprise integration and data access on an as needed basis.

 

 ©1999 MKS, Inc.

MKS, Inc. • 992 Old Eagle School Road • Wayne, PA 19087-1803
(610) 989-9905 • 888-PICK-MKS
FAX (610) 989-9835