links

V4 Software and Fairchild Dornier Aviation

Fairchild Dornier Aviation is one of the world's premier manufacturers of commuter aircraft for regional airline operators. The aviation pioneer builds state of the art aircraft, while providing maintenance, training and other aviation-related services worldwide.

But when Fairchild Dornier sought a cost-saving capability to access and analyze data in its exhaustive Warranty System database, the IT department turned to MKS Inc. and its V4 executive decision support software.

"We have a lot of information in our warranty system, and we're always trying to access it in different ways when we need specific reports," explains Keith Horton, Product Support Manager for Fairchild Dornier. "With V4, we're able to quickly and easily take what data we're looking for and extract it from the warranty system in minutes."

"Anything from cost per item, cost per repair of item, or something else, it is just phenomenal how we're able to access key data in such a timely manner."

"With regard to MKS as an organization," Horton continues, "we have three facilities across North America and they are there for us whenever we need them. For the last five years, and now with our new headquarters in San Antonio, MKS has provided everything that we've needed."

Using V4's contextual capability, sophisticated "what-if" scenarios can be generated and then reported in Excel. The example above compares warranty replacement costs versus repair costs. Executive analysis of this data can be conducted in an unlimited number of dimensions. From the screen above, users can drill-down and further analyze specific warranty items, or perform analyses by vendor, TSN/TSO, customer, aircraft, etc. With V4 only two rules were used to generate this knowledge, making it the fastest and most efficient data analysis tool of its kind.

Together, Fairchild Dornier and MKS have partnered to implement a context-driven, cost-saving solution for warranty analysis that provides a unique competitive edge in today's information economy.

For more information about V4/2.0 software or V4's success with Fairchild Dornier and other aerospace leaders, contact MKS today at 888-PICK-MKS.